Spare parts is available all the time.
A spare parts kit for free will be sent with each machine, which can be used for 1 year. There are also a spare parts
list recommended for 2 years, you can choose and order some parts sent with machine in advance or we recommend
the list for you.

FAQ

Q1. Are you manufacturer or trader?
A: We are manufacturer of construction machines. Actually, we produce most of the parts in our own factory for better cost and quality control.Shandong Haitui is the exporting center of all Haitui brand machines.

Q2. What is your terms of payment?
A:  Payment: T/T 30% deposit,40% before loading, 30% after receiving the copy of B/L

Q3. How about your delivery time?
A: Generally, it will take 30 days after receiving your advance payment. The specific delivery time depends 
on the items and the quantity of your order. Sometimes we have some in stock.

Q4. Are you interested in dealership with local company?
A: Yes, we are quite interested in this business. We'd like to cooperate with some local partner to sell more World machines in local market and supply better service.

Q5. What is your warranty policy?
A: We can supply one year warranty or 2000h for our machines. We will provide parts as free within warranty. We can send engineer to customer place if big quality problem. We can provide internet or calling service at any time.

Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery 

Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, 
no matter where they come from.