Q&A
Q1: What are your packing conditions?
A: Normally, we pack the goods in neutral white boxes and brown cartons. If you have a legally registered patent, we can pack the goods in your brand box after obtaining your authorization letter.
Q2: Can you produce from samples?
A: Yes, we can produce according to your samples or technical drawings. We can make molds and fixtures.
Q3: Can you provide samples free of charge?
A: If we have it in stock, we can provide the sample, but the customer has to pay the express charge.
Q4: Do you test everything before delivery?
A: Yes, we do 100% testing before delivery
Q5: Do you have it in stock?
A: Most of our products are in stock.
Q6: If we place an order, can we pay individually?
A: Or should we make a contract for each delivery? We accept Western Union, PayPal, T/T. For small orders, we recommend West
Union Money Transfer and PayPal.
Q7: What's your usual delivery method?
A: Usually we send by DHL, UPS or EMS. We also ship by sea via bulk orders. To Russia, we can also use the Russian line to send. Russia
A dedicated line is a mode of transportation by truck and train.
Q8: How to ensure quality?
A: If you experience quality problems, we promise to exchange the goods or refund your funds.
Q9: What should we do if we can't find what we want on your website?
A: You can email us a description and picture of the product you need and we will check if it is available. We develop new projects every month, some of which are not uploaded to the website in time. Or you can send us a sample by express and we will develop this product for bulk purchase.
Q10: What should we do if we can't find what we want on your website?
A: You can send us a description and picture of the product you need by email and we will check whether it can be made.