Q1. What is the delivery period?
  After receiving the initial payment, the goods will be ready for delivery within 5 days. The rest time depends on the distance and   transport method which need to be negotiated .  

Q2. What is the payment terms can you accept?
  30% initial payment, 70% balance payment when the goods are ready for delivery by T/T.

Q3. How long is the product guarantee or warranty?
 We provide 18 months quality guarantee, and lifelong technical support.

Q4. What kind of service could you provide?
 1) Pre-sale service: we could assist you finding the suitable equipment according to your requirement.
 2) On-sale service: we strictly follow the commercial rules, contract signing, following the production process, controlling the goods          quality, tracking the goods delivery,   guaranteeing you receive the qualified goods safely.
 3)After-sale service: we provide some consumables with the equipment;
    We have operation manual for instructing the basic installation and operation; video guidance for trouble shooting; engineers              ready  for field maintenance and repairing when necessary.

Q5. Can we have the special order like specification change, logo making?
Yes, we accept the customization. We can make it clear in the contract and then our technical start design and production as per your requirement.