1. Are you a trade company or factory?
We are a factory with our own trading company.
2. How do you control the quality?
Our factory is equipped with professional technicians to inspect the quality around production lines. The inspection test would be made every 2 hours to ensure the production conform to quality standard. We also accept BV, SGS, or any third pary inspection.
3. How long is lead time?
We deliver goods within 3 days for small order, 7-10 days for bulk order.
4. Where is your factory located? How can I visit the factory?
Our factory is located in Hebei, China
5. Can I get some samples?
Yes.
6. How to start orders or make payments?
Proforma Invoice will be issued first after confirmation of order, enclosed our bank information. Payment could be done by T/T or Western Union.
7. How to confirm the product quality before placing order?
You can get samples of all products for test before placing order .
8. How do you treat quality complaint?
First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.