FAQ

I) What is your Minimum Order Quantity?
Our Minimum Order Quantity (MOQ) is generally 1 unit. The exception however is that for certain items (e.g. wires, gloves or tubing) the MOQ may vary. Feel free to contact us to get a exact MOQ for your product.

II) Which payment methods do you accept? 
We accept most forms of monetary payment such as bank transfer, T/T, direct transfer,  and Western Union. Please get in touch with one of our sales managers to check if your payment option is acceptable.

III) What is your shipping & delivery time?
Once we have confirmation of your order & payment, we normally ship within 5 working days.IV) What product guarantees do you offer? All our products are Alibaba Trade Assured which means that your order will be fully protected. Hence if we fail meet product quality obligations or fail to ship on time, Alibaba will refund your payment.

V) Which certifications do you have? 
Most of our products are CE, ISO and RoHS certified, some medical equipment also have FDA approval. 

VI) Can I place my company logo on your product?
Yes, baring a few exceptions. Please check with our sales team before applying. 

VII) What after sales services do you provide? 
We offer technical, customer service & troubleshooting support for most of our products. Therefore if you have problems with any of our products, please contact us anytime and we will do our best to help. 

VIII) How long is your warranty period? 
We typically offer 12 months warranties for all our products,except some accessories which may have shorter warranty periods. Please check with our sales managers for the specific warranty period of your product.


About us:

Perlong Medical Equipment Co., Ltd., was founded in 2003, headquartered in Nanjing. Perlong is not only one of the largest manufacturers and exporters of medical equipment in China, but also an integrated supplier of complete medical equipment Diagnosis and Treatment Solution.

As the leading professional manufacturer & exporter of medical equipment, we have our own factories, and also have established long-term cooperation with many famous manufacturers in China. We mainly supply basic medical equipments for all types of hospitals and clinics. Help our customers to design and improve their programs.
 
Our superior products are: surgical equipment, clinical lab equipments, various reagents, X-ray series, ultrasound scanner, ECG and so on. Our products have excellent performance, reliable quality, good cost effective, and have perfect after service. All the products have been certified by FDA China, and most of them have passed CE certificate audit.
 
With idea of "Faith-based, customer-orientated, innovative and pragmatic, quality and efficient", we have established our efficient worldwide network of marketing. In the past years, we have exported our products to more than 130 countries all over the world. We also have established long-term cooperation with WHO, UNICEF and many other international organizations. We have won good reputation in the whole medical field all over the world.
 
We have an excellent team of researchers and sales persons, so we can provide good equipments and perfect technical support. Your cooperation with us will definitely create a win-win situation for both of us.