Pre-sale
1.Depending on customer's requirement, we insist on "making profit at lowest investment" and gives best solution as per the customer's special demand.
2. Design the most reasonable project and maximum customers' profit.
3.Provide engineers to scene to plan work site if the customer needed.
4. Provide equipment list,design drawing, construction drawing, equipment install drawing.
During-sale
1. Depend on scene, draw design drawing , construction drawing, equipment install drawing, civil work detailed drawing for references, operating manuals, maintenance video, etc
2. Manufacturing products strictly on contract while customer constructing.
3. Production progress report each week with detailed description and photos, inlcuding with raw materials tables, process and deep process record, testing data sheet, etc.
4. Testing all the equipments by witness of the customer ex-work, delivery, customer acceptance.
After-sale
1.Provide engineer to wok site guiding install, debugging and commissioning.
2. Test equipment after installation, training operators for free, remind notice in operating.
3. Regularly return visit to the customers.
4.Within warrantee period, we take charge of everyting if any quality problems. After the warrantee period, we still facus on the plant running and services.
5.Response customer's qustions within 1 working day, give effective solutions within 3 working days, go into action with 5 working day.