Packaging:
 Three layers
-The innermost layer is  EPE pearl cotton film package;
-The middle layer is wrapping up with environmental protection material;
-The outermost layer is winding up with PE stretch film.   
Shipping:
 We cooperate with SINOTRANS company whose experience in the ocean transportation will guarantee your machine safety. We also provide train transport, especially to Russia, Ukraine and other inland countries.

Q: Are you manufacturer ?
A: We are manufacture of laser cutting machine with nearly ten years of experience. We have our own manufacture plant more than 26000 square meters

Q: Our product can be customized ?
A: Yes, our technical team is young and active, we are glad to listen the requirement of our clients .
Q: This is the first time I use this kind of machine, is it easy operate?
A: Don' t worry,  the machine equips touch screen the operators could set up the program on that and  we will provide customers with videos   of using guidance and English user's manuals. If customers still have doubts,  we would  keep in touch with our engineer at 7×24 hours online, through wechat/whatsapp/skype/mobile phone or email. Our engineer will help to solve your problems as soon as possible.

Q:What's your MOQ and delivery?
A:Our MOQ is 1 set machine.

Q: What about the warrant ?
A:  We provide 12 month warranty since the machine arrived, free charge of spare parts, regular maintenance service and free only technical service .

Q: What about the shipment and package, if it damage during shipping?
A: The machine will be packed by multi-layer of bubble wrap and machine will be stabled by strong steel wire in the container to avoid the damage.
Q: What kind of payment does you company support?
A: TT, LC at sight, cash and Western Union are generally accepted