Our Services:
1. All
Icon
'
s
products
undergo
24hrs aging test before packing and dis
p
atch.
2. All Icon's products will be with 1-year
warranty (including spare parts and technical support)since the day of the commercial invoice.
3. OEM&ODM services is available,
4. We guarantee we are manufacturer, all sales process, production, inspection, packing and shipping are handled by ICON team.
5. Service guarantee period: 1 year (quality problems within 3 months, new lamp replacement)
6. Quality : Well-experience & qualified technicians & enginess who incharge of R&D to make sure the quality of each products fromDmon factory.
7. Delivery : Prompt delivery,Without delay as the agree terms.
8. After-sales : We always do one-year warranty for free,and providing lifelong technical adviser.
9.MOQ : Sample order is acceptable.
Company Profile:
We, ICON illumination Electronic Technology Co.,Ltd is a professional manufacturer. From the day when Icon started his journey on the modern decorative illumination in 2005,the research,manufacturing,and selling had been the essential parts of this professional enterprise. After a few years of exploring and Developing.
Guangzhou(Hong kong)icon Illumination Equipment Technology Co ltd. The name of company has become well known all over the world for its technology and products.Professional sales team,Research&development team,Design team,more than 10pcs production lines and 5pcs testing antiage lines and can accommodate more than 80 workers.OEM&ODM for market. CE,ROHS,FCC certificates to meet global market.
Main business are led stage lighting, led outdoor lighting, and fiber optics lighting products. We can customize the products to the requirement of the clients. We have always insistwith "quality and innovation" and offer competitive price for our clients.
FAQ:
Q1.What's the MOQ?
A.1pcs
Q2.What kind of certificate you have?
A.We have ROHS, CE, EMC, as well as national patent.
Q3.You are factory or trading company?
A.We are a professional stage lighting company that is mainly engaged in the product research and development, design,production, sale and service with our own factory.
Q4.what's the payment term?
A.We accept TT, 30% deposit and 70% balance before shipment, Western Union, Sucure payment
Q5.What's the sample time and lead time for mass productions?
A:
For sample, we always have product in stock, we can send it once your payment. For small orders, it takes 3 to 5 days, for big orders, it takes 15 days depending on the products.
Q6, How could you promise the quality?
A.First, we have inspections both for material and complete product. Second, we have 1 year warranty for all our product, if you have any problem, please help to provide photos or video, we will provide free parts for any quality problem. We provide life-long after-sale service for our client.
Q7.Tell me the standard of package?
A. We usually use carton box, flight case, carton with wooden frame is also ok if required.
Q8.How about your monthly capacity.
A. It depends on which model .For example, par light, monthly capacity can reach near 2000pcs and big capacity near 3000pcs.
Q9.Where is your major market?
A. Our products are popular in European countries, America area, Asia, such as Germany, France, UK, Italy, united states, Mexico, Brazil, Egypt, Japan, and so on. Some of them are our regular clients and some of them are developing. Wehope you can join us and make mutual benefit from our cooperation.
Q10.How about the transport?
A. If the number of goods is small we usually use FedEx, TNT, DHL,EMS, and some express you offered. If the number of the goods is big usually we use the FWD. Either by sea or by air is OK.