Storage:
1.Store and seal in a clean, cool and dry area; keep away from strong, direct light.
2.Shelf Life is 2 years when properly stored.
Packing:
1. Weight <1kg ---- Fluorinated bottle
2. 25kg ---- Plastic bucket
3. 180- 200kg ---- Drum
P.S.: we accept packaging customization.
Delivery:
1.We have large quantity raw powder in stock, normally could ship out within 3 working days.
2.For rush delivery, please contact our sales team for particular arrangement.
Shipping:
1.We ship goods via DHL, Fedex, UPS, TNT, China post, NL Post and other couriers, weight from 10g to 1000kg or even bulker.
2.Shipping details & shipping documents will be provided and sent to customers as long as it is ready.
3.We keep tracking the shippment until clients well received.
4.After years export shipping experience, with professional and experienced cooperated forwarders, we ensure that goods can be delivered in multiple ways safetly and efficiently.

Q1. Are you a factory or trading company?  

A: Yes,we are factory, but not only factory, we also have sales team, own designers, own showroom, can help buyers to decide which products are their suitable choice, and all your inquiry will be replyed within 24 hours.

Q2. Could you send me all your catalogues and price list?
A: As we have more than thousands of items, even 1 item have different size and package, it is really hard to send you all our catalogue and price list for you. Please inform me the items, size and packages you are interested in, so we can offer you the price list you need for your reference .

Q3. Can I get some samples for testing? 
A: we are honored to provide samples, the shipping cost should be paid by customers at first. And it will be returned to you in our first time cooperation. 

Q4. How does your factory do regarding quality control? 
A: Our factory has passed ISO9001 2008, REACH, FAMIQS Certificate.

Q5. What's your Delivery Time?
A: In generally, the delivery time is 5 days-15 days after receiving payment. For large quantity it will be checked  with production dept. We will make the delivery as soon as possible with the guaranted quality.

Q6. What is payment terms?
A: L/C, T/T, Western Union, and  Money Gram  are all accepted.

Q7. Which documents can you supply?
A: We usually provide our customers with Commercial Invoice, Price List, Packing List, COA, Origin Certificate, Quality/Quantity Certificate, Beneficary's Certificate, MSDS, B/L and others as your request.