Printing method | 8 pins line dot matrix |
Printing speed | 2.1lines/sec |
Dimension | 120mm*100mm*50mm |
Printing density | 240 ( full dot ) |
Printing width | 50mm |
Print font | GBK : 12*12 , 16*16 , 24*24 |
interface | USB/BLUETOOTH |
Receive buffer | Max=828 Chinese characters, FIFO cycle printing |
Driver | WIN2000/NT/XP serial |
Paper width | 57.5±0.5mm |
Change paper | Machinery |
cutter | Manual cutter |
Printer head MCBF(life) | 9,000,000 lines |
Working environment | Temperature (0~50degree C) humidity (10~90%) |
Storage environment | Temperature (-20~60degree C) humidity (10~90%) |
Payment
Warranty
12 months of shipment normally. Some designated models can have as long as 24 months warranty.
RMA Procedure:
If you suspect your product is not functioning properly, please contact us to help determine whether your product is defective within warranty. Once determined defective you will receive an RMA authorization number for repair or replacement. Customers will return the defective product to us. Upon receipt of defective products, warranty verification will include visual inspection and testing for normal wear and tear, alteration, and functional compliance of the OCOM product. Defective products will be repaired or replaced and shipped via express within 30 days or best effort. Customers will not be charged for warranty repairs. However, if a returned product does not meet warranty verification then testing, repair, and/or shipping
fees may apply.
Dead-on-Arrival (DOA):
Any product found to be defective within 30 days of shipment shall be deemed Dead on Arrival (DOA). DOA products will be advance replaced and shipped via express.
About US
OCOM Technologies Limited
is a professional supplier specialized in POS and Auto-ID applications. OCOM has an experienced professional teams from marketing, R&D, quality control, and production to sales service. Based on our fast professional service, reliable quality, competitive price, and flexible cooperation modes, we would like establish stable and reliable partnerships with customers all over the world.
Production capacity
We have great production capacity; we can produce thousand of printers and barcode scanners per day. Normally, our lead time between 1-5 days.