Packaging & Shipping

Q1: How to confirm the Product Quality before placing orders?
A: By sending you our available samples. Or if you have special requirement on the goods, we can prepare samples according to your requirement and send to you for your confirmation.


Q2: Can you supply free samples?
A: Yes, we can provide some free sample, but the shipping cost should be on the customers' account. You can either pay us the shipping cost or arrange a courier to collect the samples.


Q3: What's the MOQ?
A: The minimum order quantity for most of our products is 1kg.


Q4: Is there any discount?
A: Yes, for larger quantity, we always support with better price.


Q5: How to place order and make payment?
A: You can send our your Purchase order(if your company has), or just send a simple confirmation by email or by Trade Manager, and we will send you Proforma Invoice with our bank details for your confirmation., then you can make payment accordingly.


Q6: How do you treat quality complaint?
A: All our products are strictly tested by our QC, and confirmed by QA; unqualified material will not be released to customer. In case any quality problem is confirmed to be caused by us, we will replace the goods or refund your payment immediately.

1.Top quality:
Using high quality material and establishing a strict quality control system,assigning specific persons in charge of each part of production,from raw material purchase to assembly.
2 Professional R&D Team: 
Employed researchers with 15 years working experience in plant extraction industry.
3 Fast dispatch: 
Most of the products are in stock. Quality below 100kgs can be delivered within 5-7 days.
4 Price advantage: 
Low MOQ with competitive price.
5 Online service:
Professional team 7x24hours customer service. 

Hengguan Shijiazhuang Technology Co.,Ltd   is a professional supplier of Food Additives, Food Supplements, Nutritional supplement, Herbal Extract, Plant Extract and natural active ingredients. It has absolute advantage because of strong research strength, modern management system and high-quality marketing team.