Express: EMS/ DHL/ FedEx/ TNT/ UPS
Delivery: Within 3-10 days upon receipt of your payment.
You can also specify a shipping company.
 

Our products are sold to the United States, Russia, Canada, Japan, South Korea and African countries. Welcome your inquiry..
 

Xingtai

Question1: Can I get a sample?
 A:Free samples are available, while the shipping cost shoul d be undertaken by your side.

Question2: What is your MOQ?
A:Our MOQ is 10g, 100g and 1kg for your evaluation quality of our goods on the condition that
sample charge is 100% paid

Question3:  Is there any discount? 
A:Yes, for larger quantity, we always support with better price. 
In addition, we provide the customization service of a new compound from lab to bulk manufacturing.

Question4: Which kind of payment do you accept?
 A:T/T,Westunion,Bitcoin,D/P, L/C and etc. 

Question5: How to confirm the Product Quality before placing orders?
 1) You can get free samples for some products, just pay the basic cost for us.
 2) Also you can send the specification or your request to us, we will customize the products for you.
 3) We emphasis that our whole company makes a living with organic chemical and customers,  Absolutely no any possibility to sale any fake goods, unqualified goods, it is a shame for us! And None False certificatee/illegal thing in our sales motto!

Question6: How do you treat quality complaint?
A:The customer complaint handling procedures is the key part in Our ISO management system. We will set up an investigation team for your complaint, and make the handling plan and our corrective and preventive measures within a limited time.

Question7: Package
A:We have standard package, or it can be customized as per your request.

Question8: Shipping
A:We have R&D and manufactured chemicals for 6 years, we have rich experience on Shipping, Many famous companies cooperated with us stably, we are good at shipping all kinds of chemical products.

Question9:  How long will it take to get the good? 
A:Depending on your location, For small order, please expect 5-7 days by DHL,UPS,TNT, FEDEX, EMS. For mass order, please allow 5-8 days by Air, 20-35 days by Sea. 

Question10:  How do you treat quality complaint?
A:First of all, our quality control will ensure the product quality in advance. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.