Chemical & physical properties:
 

Packing & Delivery: 

Storage: 

1. Stored in a clean, cool and dry area; keep away from strong, direct light.

2. Shelf Life is 2 years when properly stored.

Packing: 
  1. Inner double plastic bags----25kg/Fiber drum (35*35*53cm, GW: 28kg, NW: 25kg, 0.06CBM);

  2. Inner double plastic bags----5kg/Aluminum foil bag (GW: 6.5kg, NW: 5kg).

  3. Inner double plastic bags----1kg/Aluminum foil bag (GW: 1.5kg, NW: 1kg).
P.S.: we accept packaging customization.
 

Delivery:   

1. In stock products are normally shipping within 3 working days. 

2. For rush delivery, please contact our sales team for particular arrangement.

Shipping:

1. We ship goods via DHL, Fedex, UPS, TNT, China post, NL Post and other couriers, weight from 10g to 1000kg or even bulker.

2. Shipping details & shipping documents will be provided and sent by email.

3. We keep tracking the shippment until clients well received.

4. After years export shipping experience, with professional and experienced cooperated forwarders, we ensure that goods can be delivered in multiple ways safetly and efficiently.
   
   
   
   
   
   Payment term: 

   We accept various payment terms, the main methods are:  T/T, L/C, Western Union, Credit Card, Bitcoin, USDT etc.
   
   
   
   Q & A:
   
   Q:   What's your advantage?
   A:  The series of natural extracted product are all self-developed, produced and tested. Mature production technology, strict quality management system and cost control system, ensure the product stability and competitive price.
   
   Q:   How to deal with quality complaints or the goods get loss?
   A:   Firstly, every batch of our product was tested by authorized independent third party, Analysis testing center, Shanghai branch, Chinese Academy of Science. We send goods to customers with test report and COA (or depends on customers' request). 
   If it is our product quality issue or due to the force majeures, we will send you another shipment for free.
   
   Q:  Is there any discount?
   A:  The price is negotiable. The more bigger quantity you order, the more competitive price you would get.
   
   Q:  How do you manage the delivery?
   A:  Goods will be shipped within 24 hours (Chinese public holiday are excluded), usually shipping by DHL, Fedex, EMS, TNT, HKETK. We will ship with the special safe channel to  ensure you getting goods on time. 
   
   Q:  How to place an order?
   A:   Inquiry + payment + shipping.
   We will reply you the quotation and lead time within 1-8 hours (different time zone).
   
   Firstly, please send inquiry infor to us, including quantity, your target price, shipping method, packing request, destination etc. 
   Second, pay for the order, we accept various payment terms, the main methods are: T/T, L/C, Western Union, credit card, BitCoin, USDT, Money Gram. 
   After received the payment, we will ship out products immediately and share tracking number with you.
   And for sure, we keep tracking the shippment, and we provide after-service. 
   
   Q:  Can I get some samples?
   A:   Warmly welcome, we can provide samples for free, but the shipping cost will be covered by customers.
   
   Welcome to inquiry!